Communicating Risk: Presentation Matters

The failure of communication that occurred between NASA officials and the engineers is a powerful example that demonstrates the crucial role of effective presentation of quantitative information in risk management. Risk management professionals must develop their ability to communicate risk effectively and support their assessments with meaningful quantitative findings. Risk management professionals who consider risk communication to be a key competency will strengthen this critical link in the risk management process. This in turn will enhance their ability to establish and maintain robust risk management within their organizations.