CBI Insurance Quarterly June 2018

Behaviour and culture in the financial services industry, and in particular the risk culture within it, has been up for debate since the fallout from the financial crisis. Bodies such as the Financial Stability Board(1) and the G30(2) have called for an increased focus on risk culture in financial institutions by supervisors and by the institutions themselves. In the third article in the CBI's series on Risk Culture, Jenny Minogue, Organisational Psychologist in the Insurance Supervision Directorate shines a light on competency in risk culture.