CBI Insurance Quarterly Dec 2017

Behaviour and culture in the financial services industry, and in particular the risk culture within it, has been up for debate since the fallout from the financial crisis. Bodies such as the Financial Stability Board(1) and the G30(2) have called for an increased focus on risk culture in financial institutions by supervisors and by the institutions themselves. In the first of the CBI's series of articles on Risk Culture, Jenny Minogue, Organisational Psychologist in the Insurance Supervision Directorate, introduces the Risk Culture Model developed in the Directorate and in this edition, expands on the first factor in the model - Leadership